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Page 3 <br /> UNMATCHED RESPONSIVENESS AND CUSTOMER SERVICE We invite you to call our toll-free property <br /> owner assistance line at (800) 273-5167 and compare our level of service and responsiveness <br /> with any other firm. We answer calls directly with knowledgeable levy administration staff. We <br /> also provide the highest level of customer service and responsiveness for all our clients, including <br /> responding to all of our clients within the same day. <br /> We look forward to this opportunity to assist the City with this important project and stand ready <br /> to proceed. If you have any questions or require additional information, please do not hesitate <br /> to contact me. I can be reached at (707) 430-4300 or via email at john.bliss@sci-cg.com. <br /> Sincerely, <br /> ./1.- VT6.. <br /> Joh W. Bliss, P.E., President <br />