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supervisor conducts and documents an internal review. The supervisor's findings are <br /> reviewed by the Watch Commander, Division Commander, Force Options Manager and <br /> the Chief of Police to ensure policy compliance and evaluate if any additional training or <br /> equipment is needed to strengthen the department's response in future incidents. <br /> Table 5 provides a detailed summary of use of force incidents since 2017. The <br /> department changed its reporting structure in 2017 to capture incidents where a lower <br /> level of force was used. As such, 2017 is the first year of available comparative data. <br /> This same data set, without years 2020 and 2021, was provided to Council in October <br /> 2020 and is available on the Policing in Pleasanton website at <br /> policing.cityofpleasantonca.gov. <br /> The most frequent type of force used is a control hold. A control hold a technique used <br /> to gain or maintain control of a resistive subject. <br /> Table 5: Use of Force <br /> Incidents 2017 2018 2019 2020 Total <br /> Control Hold 23 24 28 25 100 <br /> OC Spray 0 0 0 0 0 <br /> Impact Instrument 0 1 0 0 1 <br /> Conducted Energy Device 0 11 0 3 14 <br /> Kinetic Energy Device 0 0 1 1 2 <br /> Canine 1 1 1 _ 1 _ 4 <br /> Carotid Control Hold 0 1 2 0 3 <br /> Firearm 1 0 0 0 1 <br /> Safewrap n/a 7 5 6 18 <br /> Spit hood 0 1 1 0 2 <br /> TOTALS 25 46 38 36 145 <br /> Personnel Investigations. The Police Department recognizes that while our authority <br /> comes from California law, our legitimacy comes from the trust of those they serve —the <br /> community. In addition to other ways, trust is earned and eroded by perceptions of <br /> integrity and competence or lack thereof. Organizational integrity includes acting <br /> appropriately and also acknowledging when mistakes are made and taking appropriate <br /> action to correct behavior. <br /> The Police Department has consistently maintained high expectations of conduct for its <br /> sworn and civilian staff. The Department prominently displays on its website FAQs and <br /> how community members may express concerns of misconduct or praise department <br /> employees for positive behavior. Complaints may be submitted to any supervisor or <br /> manager. They may also be submitted directly to the Chief of Police or through the <br /> City's Human Resources Department, which is then forwarded to the City Manager for <br /> coordination. <br /> Personnel investigations occur when a member of the public or member of the <br /> department expresses concern about the conduct of an employee. Each complaint is <br /> Page 9 of 11 <br />