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55 The table below shows the 10 largest users of the Sewer System during fiscal year 2020- 21 based on Regional Service Charges only. Table 14 Pleasanton Sewer System Ten Largest Users Fiscal Year 2020-21 User User Type Fees and Charges(1) Percent of Total(1) Continuing Life Communities Multifamily Residential $67,880 1.38% Stoneridge Residential, LLC Multifamily Residential 57,574 1.17 Las Positas GHOA Multifamily Residential 43,033 0.87 Avalonbay Communities, Inc Multifamily Residential 38,468 0.78 Stoneridge HOA, INC Irrigation 38,067 0.77 Archstone Communities Multifamily Residential 37,681 0.77 Essex Management Corp Commercial 36,695 0.75 CP IV Vintage LLC Multifamily Residential 31,013 0.63 GS Spring House LLC Multifamily Residential 29,853 0.61 Canyon Meadows of Pleasanton Multifamily Residential 27,028 0.55 Total $407,293 8.28% (1) Unaudited Source: City of Pleasanton Rates and Charges Pleasanton has the power to establish its local wastewater rates and charges. The local wastewater charges established by Pleasanton are not subject to review or approval by any other agency. See “CONSTITUTIONAL LIMITATIONS ON APPROPRIATIONS AND CHARGES – Articles XIIIC and XIIID of the California Constitution.” The City recovers the cost of its Sewer System operation, maintenance and replacement, and capital expansion through a user fee system involving service fees and connection charges. The user fees currently imposed by Pleasanton are based on two components: (1) a local component (for collection), and (2) the Regional Service Charge (for treatment and disposal, which rate is set by DSRSD). Pleasanton’s current rate structure has been in effect since July 1, 2016. Rate Setting Process. Pleasanton has adopted a financial policy that provides for a review of user fees at least every two years based on budgeted and projected maintenance, operation, and capital costs of wastewater collection, treatment and disposal service. The focus of the periodic wastewater rate review is to set these charges at a level that fully supports the total direct and indirect cost of the service that Pleasanton provides to its residents all in accordance with Pleasanton’s fee policy. The fee policy assures that Pleasanton’s Sewer System continues to be financially self-sufficient, maintains adequate reserves, and adequately funds capital replacement and improvement projects. Rate Collections. Billing for wastewater and sewer services takes place bimonthly. Most customers are billed by the City Utility Billing Division and some of the accounts are billed via the County property tax bill. Current Service Charges. Pleasanton’s current service charge structure was established by Resolution 15-796, adopted by the City Council on October 6, 2015. The residential bimonthly rate for wastewater and sewer service is $85.26, consisting of a $57.46 Regional Service Charge