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DocuSign Envelope ID:BF158607-039B-45C7-BF4E-235E368E5BDF <br /> used in this Agreement,the word"including"means"including but not limited to." <br /> 43. The Parties will use reasonable efforts to resolve any dispute between them in good faith prior to initiating legal action. <br /> 44. This Agreement and any SOW,to the extent signed and delivered by means of a facsimile machine or electronic mail,shall <br /> be treated in all manner and respects as an original agreement or instrument and shall be considered to have the same binding <br /> legal effect as if it were the original signed version thereof delivered in person.The Parties agree that an electronic signature is <br /> the legal equivalent of its manual signature on this Agreement and any SOW.The Parties agree that no certification authority or <br /> other third party verification is necessary to validate its electronic signature and that the lack of such certification of third party <br /> verification will not in any way affect the enforceability of the Parties' electronic signature or any resulting agreement between <br /> CivicPlus and Client. <br /> 45. Due to the rapidly changing nature of software as a service and digital communications,CivicPlus may unilaterally update <br /> this Agreement from time to time. In the event CivicPlus believes such change is a material alteration of the terms herein, <br /> CivicPlus will provide Client with written notice describing such change via email or through its website.Client's continued use <br /> of the Services following such updates constitutes Client's acceptance of the same. In the event Client rejects the update to the <br /> terms herein,Client must notify CivicPlus of its objection within ten(10)days receipt of notice of such update. <br /> Acceptance <br /> The Parties agree to the terms and conditions of this Agreement by their signature on the SOW. If the SOW does not exist,then <br /> the inclusion of these terms in the Client's purchase order,or CivicPlus's provision of these terms to the Client prior to the start <br /> of implementation of the Services and Client's ongoing cooperation of implementation of the Services and subsequent use of the <br /> CivicPlus Services by the Client shall be deemed acceptance and agreement to the terms and conditions in this Agreement. <br /> 7 of 7 <br />