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D.A.R.E. program since 1989 and noted that the program has evolved to include such topics as internet <br /> awareness although the program's focus is on relationship building. He shared several stories of the <br /> program's historic effectiveness, including those of current-day Pleasanton police officers who fondly <br /> recall the D.A.R.E. officers of their childhood years. He advised this unit's expenses are $241,994 for <br /> personnel and $49,301 for non-labor expenses. <br /> Chief Swing highlighted the Unhoused Program, which consists of two officers partnering with other <br /> City departments and service agencies such as CityServe and Adobe, which incorporates specialized <br /> training in crisis intervention and strategies on working with the unhoused. He explained the program <br /> helps find them housing and bring stability to their lives. Chief Swing spoke with Assistant to the City <br /> Manager Becky Hopkins about how helpful these services are to Pleasanton's unhoused. He shared <br /> several success stories from the PPD's Homeless Outreach Team (HOT) including one involving an <br /> individual with multiple emergency psychiatric holds and another who was medically fragile. Both <br /> individuals found housing during the COVID-19 panic through HOT's efforts. He advised this unit's <br /> personnel expenses are $531,482 and the non-labor cost is $80,094 which represents a significant but <br /> successful outreach by the City for the unhoused. <br /> Chief Swing discussed PPD's Training Program which is critical to successful operations and helps <br /> reduce officer stress, injury, and enhances officer's ability to effectively serve the community and mainly <br /> occurs during on-duty time. He reported in-house training includes de-escalation, implicit bias, and <br /> force options taught by local instructors and is provided through the Advanced Officer Training <br /> Program. He reported additional training is provided by Peace Officer Standards and Training (POST) <br /> which oversees law enforcement officer standards and training throughout California. Additionally, he <br /> reported non-POST training is offered which includes topics such as Civilian Leadership. He advised <br /> the budget for this unit is $341,761 which is considered a significant and reasonable investment. <br /> Chief Swing reported on Calls for Service and advised the department responds to a five-year average <br /> of 65,965 police incidents per year with an average of 38,038 in response to requests for services from <br /> the community. He noted the Patrol Division is deployed in five beats with six patrol shifts with a <br /> response time goal of under four minutes for emergencies and under 20 minutes for non-emergencies. <br /> He reported the average for the last five-years is 3:50 minutes for emergencies which meets the goal <br /> and 24:01 minutes for non-emergencies which is being evaluated. He reported the most frequent type <br /> of police calls are traffic stops at 13,572 annually followed by patrol checks at 4,531 annually. He <br /> reported violent crimes have risen from 87 in 2015 to 112 in 2019 which is what other cities in California <br /> are seeing but that number should decrease in 2020 due to COVID-related shelter in place orders. The <br /> overall crime total has been steady over the past five years however, he is concerned by the increase <br /> in aggravated assault and robbery. <br /> Chief Swing reported on the Alternate Response Model which shows how PPD can do things differently <br /> and better for the community to reduce law enforcement involvement. He presented the Crisis <br /> Assistance Helping Out On The Streets (CAHOOTS) model from Eugene, Oregon which replaces law <br /> enforcement officers with a paramedic and social worker in non-police vehicles and is currently being <br /> piloted in western Alameda County. He reported on a second model, the Psychiatric Emergency <br /> Response Team (PERT) program, which has been used in San Diego and is currently being piloted in <br /> Morgan Hill in Santa Clara County. He explained the program pairs a plainclothes officer with a <br /> psychiatrist or clinician in a non-police vehicle who respond to mental health calls and initiate <br /> preventative work on identified individuals. He reported the third model is a secondary assignment <br /> which would have a police patrol officer and a clinician on call responding to calls together. Lastly, he <br /> reported that 10% of calls could potentially be diverted using an Alternate Response Program but would <br /> not require a reduction of the police workforce. <br /> Chief Swing reported on use of force policies and advised Pleasanton collaborates with Lexipol to <br /> develop its policy. He explained Lexipol encompasses at least 400 law enforcement agencies in <br /> California and provides updated legal standards, legislative policy updates, and best practices to law <br /> City Council Minutes Page 2 of 12 August 20, 2020 <br />