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guidelines as per staff recommendation. He noted City Council would be able to request an independent review if desired, but he believes the City has the necessary resources available. Randy Brown expressed support for PPD and looks forward to reviewing of PPD policies and procedures to strengthen the department. He commended PPD's short response time and contributes it to keeping Pleasanton a safe community. Nancy McGhee suggested City Council send out a targeted survey to better understand how the community feels about PPD, expressed support for developing a mental health crisis response unit, and encouraged independent oversight. Heather Truro expressed support for civilian oversight of PPD, additional de-escalation training, and supports the development of a mental crisis response team. Mike Roesbery expressed support for PPD and noted their professionalism for each time they have responded to his local business. Pierre Bierre expressed support of the police review process and noted Pleasanton is hiring the top 2% of police officer candidates which is a great reflection of PPD. Gale Naylor expressed support for PPD, encouraged City Council to develop a mental health crisis response team, and encouraged the use of a civilian task force to review police policies and procedures. Jack Balch expressed his support of Community Listening Sessions and the police review process. Mikayla Tran expressed concern regarding PPD policing practices and recounted the story of a fellow student's interaction with Student Resource Officers. She encouraged City Council to fund a team of trained mental health professionals to respond to mental health crises, encouraged the permanent ban of the carotid chokehold, and encouraged civilian oversight of PPD. Jocelyn Combs expressed concern that Community Listening Sessions will not be representative of the Pleasanton community and encouraged City Council to consider a household survey. She encouraged the implementation of early prevention programs in the areas of drugs and alcohol, domestic abuse, and mental health to develop a healthy community. Lastly, she encouraged transparency and accountability in the policing plan. E. Mark Shusterman, MD, expressed his support for PPD and encouraged continuous improvement. John Bauer expressed concern that the approval ratings from the Citizen Review survey are incorrect since it does not ask targeted questions. He encouraged the review to include outreach to families who have lost a family member in a Pleasanton officer-involved incident. Joe Reed expressed his support of PPD, the 3-Step Action Plan, and encouraged City Council to only allow Pleasanton residents to participate in the process. Carolyne Geng encouraged City Council to be more transparent regarding the PPD budget and requested more detail regarding expenditures. Varsha Madapoosi encouraged City Council to consider trained mental health professionals to respond to mental health crises, expressed support for the chokehold ban. and encouraged transparency and accountability of PPD. City Council Minutes Page 4 of 7 July 14, 2020