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ORD 2211
City of Pleasanton
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ORD 2211
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6/30/2023 4:22:55 PM
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10/15/2020 1:21:52 PM
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CITY CLERK
CITY CLERK - TYPE
ORDINANCES
DOCUMENT DATE
10/6/2020
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Ordinance
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Ordinance
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ORD 2219
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\CITY CLERK\ORDINANCES\2201 - 2300
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Urgency Ordinance No. 2211 <br /> Page 4 of 5 <br /> 3. For purposes of this Ordinance, the following definitions apply: <br /> a. "Covered establishment" means a restaurant, eating or drinking <br /> establishment, or similar food facility that offers, in a single commercial transaction over the <br /> internet, whether directly or through a third party food delivery service, the sale and same-day <br /> delivery of food to customers from one or more retail locations within the city. <br /> b. "Online order" means an order placed by a customer through a platform <br /> provided by a third-party food delivery service for delivery or pickup within the city. <br /> c. "Purchase price" means the menu price of an online order. Such term <br /> therefore excludes taxes, gratuities and any other fees that may make up the total cost to the <br /> customer of an online order. <br /> d. "Third party food delivery service" means any individual, firm, association, <br /> corporation or entity through any website, mobile application or other internet service that offers <br /> or arranges for the sale of food and beverages prepared by, and the same-day delivery or same- <br /> day pickup of food and beverages from a restaurant, eating or drinking establishment, or similar <br /> food facility located within the City. <br /> 4. Each receipt generated by a third-party food delivery service for either the <br /> customer or the covered establishment shall clearly itemize the fees charged, the tips or gratuities <br /> paid, and any discounts offered by the covered establishment. <br /> 5. A covered establishment or food delivery service worker claiming a violation of this <br /> Ordinance shall first provide written notice to the third party food delivery service of the specific <br /> section of this Ordinance which is alleged to have been violated and the facts to support the <br /> alleged violation. The third party food delivery service shall have seven (7) calendar days from <br /> the date of receipt of the written notice to cure any alleged violation including but not limited to <br /> providing a refund of any charges exceeding the caps imposed herein. <br /> 6. If, after written notice is provided pursuant to section 5 above and the third party <br /> food delivery service fails to cure the alleged violation, including failing to provide a refund or <br /> continuing to charge fees in violation of this Ordinance, the person or entity claiming a violation <br /> of this Ordinance may bring a civil action seeking damages and injunctive relief. The prevailing <br /> party in any such action shall be entitled to an award of reasonable attorney's fees. <br /> 7. This Ordinance is not intended to, and does not, create any rights or benefits, <br /> substantive or procedural, enforceable at law or in equity, against the City, its elected and <br /> appointed officials, its departments, officers, or employees. <br /> Section 4. If any provision of this Ordinance or the application thereof to any person <br /> or circumstance is held invalid, the remainder of this Ordinance and the application of such <br /> provision to other persons or circumstances shall not be affected thereby. <br /> Section 5. This Ordinance shall become effective immediately upon its adoption <br /> pursuant to California Government Code section 36937, however a third party food delivery <br /> service shall not be found to be in violation of this ordinance if within one week of the effective <br /> date of this ordinance it imposes a fee per online order for the use of its services that totals more <br /> than 15 percent of the purchase price of such online order, provided it refunds the portion of that <br /> fee that exceeds 15 percent of the purchase price to the covered establishment within five <br />
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