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TruePoint <br />Solutions <br />August 22, 2020 <br />Ellen Clark — Director of Community Services <br />City of Pleasanton <br />P.O. Box 520 <br />Pleasanton, CA 94566 <br />RE: Accela Services <br />Dear Ms. Clark: <br />TruePoint Solutions is pleased to submit this proposal for services to enhance your Accela <br />Civic Platform Community Services implementation. Our proposal is based upon our <br />significant experience working on engagements of similar size and scope at numerous <br />municipalities over the last 15 years. The specific tasks requested by the City of <br />Pleasanton are outlined below. <br />We would like to take this time to thank you for your consideration and for doing business <br />with TruePoint in the past. We look forward to working with you and continuing our long- <br />term relationship. <br />Re ards, <br />ent Joh o <br />TruePoi Volutions <br />(916) 25/9,1293 office <br />(916) 607-4490 mobile <br />(916) 256-1975 fax <br />www.truepointsolutions.com <br />TruePoint Solutions WWW.TruePointSolutions.Com <br />