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Training The City of Pleasanton prioritizes training through its investment of resources to ensure that police employees remain up to date on professional best practices. This occurs through six dedicated training days for continuous professional training, on-going specialized training based on assignment, and individualized training for career development and succession planning. Most training occurs using on-duty personnel or through a schedule adjustment; when a schedule adjustment is not possible due to staffing reasons, the employee is compensated with overtime per state labor law. The non-labor cost for training in FY 2019/20 was $341,761 which includes supplies, equipment, food and accommodations for training out of the area. Training is divided into three categories — In-house training, Peace Officer Standards and Training (POST) Sponsored training and Non-POST Sponsored training: • In-house training $98,071 o In-house training consists of a variety of topics to include De-escalation, Force Options, Principled Policing, First-Aid/CPR, Implicit Bias, Emergency Vehicle Operations, Firearms and others. • POST Sponsored training $94,965 o POST sponsored training are courses that have been certified by POST and are mostly position specific or are POST requirements. Examples of most frequently attended POST training include Crisis Intervention Training, Patrol Rifle, Women Leaders in Law Enforcement, Mindfulness and Resiliency for Public Safety, and the Public Records Act. • Non-POST Sponsored training $148,995 o Non-POST sponsored training are courses that have either not been certified by POST or are not law enforcement specific. The most frequent non-POST sponsored courses are Gun Violence Restraining Orders, Law Enforcement Family Resiliency Conference, Mental Resiliency for First Responders, AXON Redaction Training, Civilian Leadership, and Human Trafficking Investigations and Prosecution. Calls for Service The police department responds to or initiates an average of 65,965 calls for service each year. Of these, 38,038 are requests for service from the community and 28,127 are initiated by department members such as peace officers, community service officers or animal service officers. The police department prides itself on consistently achieving a key Council performance measure by maintaining a response time of under 4:00 minutes for emergency calls and under 20:00 minutes for non-emergency calls. As mentioned earlier, officers are strategically assigned to various parts of the city based on a five-beat system; this allows officers to respond promptly to the scene. Table 4 illustrates the most frequent calls with self-initiated actions occupying the top three of six areas. Page 5 of 17