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BACKGROUND The City of Pleasanton has provided PPS since 1972. The program was re-engineered in 1998-1999 when the City Council voted to continue the transportation services and increase the General Fund allocation. Program enhancements were added which included extending hours and developing the group trip program. Program policies and procedures were updated and an advisory body, called the PPS Task Force, was created. In November 2014, Alameda County voters approved Measure BB which allocated additional funding for the City's PPS program and provided an opportunity to consider how to best invest this funding into existing and future services. In 2017, City Council initiated a paratransit study through the City Council Work Plan process. City of Pleasanton and LAVTA staff began discussions and determined that a joint assessment of Tri-Valley Paratransit Services would provide valuable information required for both agencies' governing bodies and staff to make future programmatic and funding decisions. The Mobility Forward: Tri-Valley Paratransit Study Final Report identifies four recommendations. The following three recommendations are specific to Pleasanton: • Recommendation 1. Transfer ADA service from Pleasanton to LAVTA • Recommendation 2. Restructure Pleasanton Paratransit Service as a City-Based program for Older Adults (reorganize PPS within the City or Contract for services) • Recommendation 4. Implement a Tri-Valley coordinated transit strategy for Older Adults and people with disabilities. The Mobility Forward Study was adopted at the May 7, 2019 City Council meeting. PPS is unique in Northern California in that it is a city-based transportation program staffed entirely with City employees, from maintenance to operations. The Mobility Forward: Tri-Valley Paratransit Study Final Report provided peer review case studies on other paratransit programs. The following agencies contract for services for senior citizen transportation: City of Fremont (MV Transportation), City of Santa Rosa (MV Transportation), Marin County (Whistlestop), and Contra Costa County (First Transit). Contracting for transportation services is often more cost-efficient and operationally flexible when conducted by an organization/company with significant experience in the transportation industry. This is due to the increased ability to be nimble with staffing and overhead expenses in response to changing trip demand volumes. Staff expects that PPS would continue its high level of customer service under a contractual arrangement for transportation services, while also lessening the burden on the General Fund. DISCUSSION The policy direction requested from City Council is limited to Recommendation 2 listed above. To address Recommendation 2, City staff considered what a contract for services model could look like with PPS. Modifying PPS service delivery could be done through an Operator Agreement, like other City Operator Agreements. For instance, Page 2 of 4