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07
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2020
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07
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5/14/2020 3:34:14 PM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
5/19/2020
DESTRUCT DATE
15Y
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DocuSign Envelope ID:688ECEC6-8D4C-440E-A5FF-48D7FC9C9BC4 <br /> AXONMaster Services and Purchasing Agreement <br /> reement <br /> Axon Auto-Tagging Appendix <br /> Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to <br /> interact with Agency's Computer-Aided Dispatch ("CAD")or Records Management Systems("RMS"). <br /> This allows end users to auto-populate Axon video meta-data with a case ID, category,and location- <br /> based on data maintained in Agency's CAD or RMS.Agency must purchase Axon Auto-Tagging for <br /> every Axon Evidence user in Agency, even if the user does not have an Axon body camera. <br /> 2 Support. For thirty days after completing Auto-Tagging Services, Axon will provide up to 5 hours <br /> of remote support at no additional charge.Axon will provide free support due to a change in Axon <br /> Evidence, so long as long as Agency maintains an Axon Evidence and Auto-Tagging subscription. <br /> Axon will not provide support if a change is required because Agency changes its CAD or RMS. <br /> 3 Changes.Axon is only responsible to perform the Services in this Appendix.Any additional Services <br /> are out of scope.The Parties must document scope changes in a written and signed change order. <br /> Changes may require an equitable adjustment in fees or schedule. <br /> 4 Agency Responsibilities.Axon's performance of Auto-Tagging Services requires Agency to: <br /> 4.1. Make available relevant systems, including Agency's current CAD or RMS, for assessment <br /> by Axon (including remote access if possible); <br /> 4.2. Make required modifications, upgrades or alterations to Agency's hardware, facilities, <br /> systems and networks related to Axon's performance of Auto-Tagging Services; <br /> 4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject <br /> to Agency safety and security restrictions, and allow Axon to enter and exit the premises <br /> with laptops and materials needed to perform Auto-Tagging Services; <br /> 4.4. Provide all infrastructure and software information(TCP/IP addresses,node names,network <br /> configuration) necessary for Axon to provide Auto-Tagging Services; <br /> 4.5. Promptly install and implement any software updates provided by Axon; <br /> 4.6. Ensure that all appropriate data backups are performed; <br /> 4.7. Provide assistance, participation,and approvals in testing Auto-Tagging Services; <br /> 4.8. Provide Axon with remote access to Agency's Axon Evidence account when required; <br /> 4.9. Notify Axon of any network or machine maintenance that may impact the performance of <br /> the module at Agency;and <br /> 4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely, <br /> accurate, complete, and up-to-date documentation and information to Axon. <br /> 5 Access to Systems. Agency authorizes Axon to access Agency's relevant computers, network <br /> systems,and CAD or RMS solely for performing Auto-Tagging Services.Axon will work diligently to <br /> identify as soon as reasonably practicable resources and information Axon expects to use and will <br /> provide an initial list to Agency. Agency is responsible for and assumes the risk of any problems, <br /> delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and <br /> consistency of all data, materials, and information supplied by Agency. <br /> Title: Master Services and Purchasing Agreement between Axon and Agency <br /> Department: Legal <br /> Version: 8.0 <br /> Release Date: 11/8/2019 Page 17 of 19 <br />
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