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A Proven Model Programs similar to ours have been working throughout the state and the Bay Area for years. In fact, Marin, Napa, Sonoma, Contra Costa, Sana Clara, San Mateo, and San francisco Counties already have active Community Choice Energy programs like EBCE. Dozens of other California counties and cities are considering or starting their own. Your Energy, Your Choke EBCE began providing electricity to business and municipal customers in June 2018. Residential customers will be enrolled in November 2018. Customers with rooftop solar will be enrolled throughout 2019 based on their'True-Up' date. �, Some Background • In accordance with California State law, EBCE is designed as an program. That means EBCE is now the County's nff ficial electricity provider as of the program's launch to local residents in November. You can opt out; at any time. • The program is governed by a Board of Directors composed of elected officials from the County and its 11 participating cities, including Albany. Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Oakland, Piedmont. San Leandro, and Union City. • EBCE isn't replacing PG&E—we're working in partnership with them. • You'II always have a choice to remain with PG&E's current service for both electricity and power delivery, and can let us know your preference to do so—or to opt up or down—with a single click at ebce.org, or call at 1-833-699-EBCE (3223). Abbreviated Terms and Conditions of Service ENROtIMSN1ANDSERVICF OPi10NS As of November 2018. East Bay Community Energy fEBCE) is the default electric provider serving Alameda County. except the cities of Alameda. Pleasanton, and Newark Accounts within the participating 11 cities will be automatically enrolled Customers may also request to opt up, opt down, or ppt out and stay wRh PG&E bundled service at anytime subject to the opt guidelines. RATES AND FEES EBCE's generation rates are managed to provide cleaner, greener oloctricity to our commundy at competitive rates. Arty future tato changes will be adopted at public meetings of the EBCE Board As an EBCE customer. PG&E charges you a monthly Power Charge Indifference Adjustment (PCIA) and Franchise fee Surcharge Please contact PG&E for more information about these charges BIttING As an E BCE customer, you will continue to reserve a single monthly bill from PG&E that includes all electricity -related charges. including EBCE's generation charges PG&E will continuo to charge for gas services. transmission, distribution, public goods programs. and other non generation charges at the same rates it charges customers who do not receive EBCE service OP"f £It3r You may opt outof EBCE service at any bine by cai6ng 1-833- 699-EBCE. (3223) or by completing the opt out form at www ebce erg/opt-out f here is no foo toopt out before enrollment or in tha first 60 days of receiving EBCf service CUSTOMS R CONFIOf N (IAt i T Y EBCE is committed to protecting customer privacy FBCE's customer confidentiakty policy can be found at www ebce erg/ confidentiality Full details of the €BCE Terms and Conditions can be found at www.ebce.orgJterms.