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Housing Counseling Services
<br />Report2
<br />ECHO Housing exceeded the annual service unit goal, and provided hundreds of households with resources to empower them to resolve
<br />their housings issues. ECHO assisted 309 clients of the 305 in our contract, achieving 101 % of the annual goal,
<br />and completed 311 of the 305 service units in our contract, achieving 102% of the annual goal.
<br />The quality of services provided is evaluated by ensuring that clients are informed of their rights, are provided appropriate referrals, or
<br />receive conciliation, when appropriate. Cases are assigned the following outcomes:
<br />FAIR HOUSING COUNSELING - determining whether illegal discrimination has or has not occurred, and the assigning of one or more of the
<br />following outcomes to each case: counseling, no evidence, successful or unsuccessful conciliation/mediation, referral to DFEH, referral to
<br />HUD, referral to private attorney, referral to legal services, or withdrawing the complaint.
<br />TENANT/LANDLORD COUNSELING - Counseling, successful or unsuccessful conciliation/mediation, referral to attorney/legal services,
<br />referral to Small Claims Court, referral to other agency.
<br />RENTAL ASSISTANCE PROGRAM - provide counseling and deposit/rent assistance to households.
<br />HOMESEEKING - provide strategies to locate affordable housing, utility programs, debt management, renters rights.
<br />Based on the method of evaluation, the program was successful. utility programs, debt management, renters rights.
<br />24. For CAPER: Describe any problems or delays encountered with the project or program. How were they handled? What
<br />effects, if any, were there on costs? Describe any changes that made the project or program successful now or in the future.
<br />Report 1
<br />N/A
<br />Report 2
<br />There were no problems or delays. The program was successful because of multiple methods of outreach: Facebook ads, flyer outreach,
<br />trainings, presentations, and radio interviews. We conducted personal outreach, which is more time consuming.
<br />Additionally, the counselor assisted the clients to meet their needs.
<br />25. For CAPER: List agencies you collaborated with on this project or program. Describe the nature of the collaboration.
<br />Report 1
<br />N/A
<br />Report2
<br />ECHO has a cooperative networking relationship with 211, ABODE, Alameda County Social Services Agency, Bay Area Legal Aid, Eviction
<br />Defense Center, Livermore Housing Authority, Livermore Senior Center, Tri -Valley Haven, Shepherd's Gate, Rental Housing Association of
<br />Southern Alameda County, and Community Resources for Independent Living. They refer clients needing basic understanding of their
<br />rights and responsibilities, fair housing law, or mediation, as necessary. In turn, we refer to them when outside resources become
<br />necessary for the client.
<br />Additionally, ECHO works with attorneys, the Department of Fair and Employment, and the Department of Housing and Urban
<br />Development to enforce fair housing laws and statutes pertaining to fair housing cases it opens.
<br />26. For CAPER: Did you obtain funding from other sources not identified above? If so, list sources and amounts.
<br />Report 1
<br />N/A
<br />Report 2
<br />Alameda -$23,915, Antioch -$32,500, Concord -$11,450, Hayward -$57,000, Livermore -$30,000; Monterey - $9,000, Oakland -$86,250, Salinas
<br />- $38,365, San Leandro -$25,000, Seaside - $6,013, Union City -$10,000, Walnut Creek -$11,500, Alameda
<br />Co -$85,000, Contra Costa Co -$47,250, Monterey Co - $12,500.
<br />The agency budget pays for 94% of administrative costs for the City of Pleasanton.
<br />https://www.zoomgrants.com/rapp2.asp?rfpid=1608&propid=102343&dtype=&ftype=&f= 6/6
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