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04
City of Pleasanton
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12/3/2019 12:51:10 PM
Creation date
7/26/2019 4:36:37 PM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
8/1/2019
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BACKGROUND <br />In 2008, OCLC published From Awareness to Funding: A Study of Library Support in <br />America. This study focused on the awareness, attitudes, and underlying motivations of <br />US voters towards public library funding. A decade later, this study was conducted <br />again and the comparison between the two reports provides additional information on <br />voter perceptions of public libraries. This comparison is useful to explore trends and <br />implement recommendations to increase voter perceptions of public libraries moving <br />forward. <br />The research behind this report includes data from a survey of 2,000 voters ages 18 to <br />69 living in areas with populations less than 300,000 and was conducted by Leo Burnett <br />USA between September 29 and October 4, 2017. <br />DISCUSSION <br />The From Awareness to Funding: Voter Perceptions and Support of Public Libraries in <br />2018 Report, is included as Attachment 1 and offers many insights and <br />recommendations to explore and discuss as a base for a library public education <br />campaign. <br />While overall support for libraries remains high, there are key areas that need attention <br />when considering a public education campaign for the library: <br />• Fewer voters associate the library with its core aspects. <br />• Fewer voters are likely to see the library as a resource for children. <br />• People need technology services at the library now more than ever. <br />• Voters today are less enthused about library staff. <br />• Thei library's perceived value and relevance in the community has declined. <br />• People are less likely to vote in support of library funding. <br />i <br />f <br />The report offers a breakdown of support segments that are useful in considering how <br />to present this public information and to whom. These include: <br />• Super Supporters who value the library and are committed to library funding. <br />• Greater Good who believe the library is essential to the wellbeing of a <br />community. <br />• Look to Librarians who value librarian's knowledge and research abilities. <br />• Library as Office who use the library for work and study purposes. <br />• Kid Driven who are focused on the role of the library in childhood education. <br />• Just for Fun who see the library as a place to relax, gather and socialize. <br />• The Web Wins who rely on the internet and believe the library offers little value. <br />• Detached who are not involved in the library or community. <br />• Financially Strapped for whom financial strains are a barrier to supporting <br />libraries. <br />• Chronic Non -Voters who were not considered in this study. <br />The report also offers next steps that are worth discussing in developing public <br />information for the Pleasanton Public Library: <br />Page 2 of 3 <br />
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