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ECHO Housing-Summary of Services Provided During Prior Contract Term From April 2018 through March 31, 2019, ECHO Housing has also successfully met objectives set forth in its agreements with the City. Highlights include the following: • Conducted two (2) 8-hour First Time Homebuyer (FTHB) Workshops for lower income households that included 18 Pleasanton residents. The workshops educated attendees on budgeting, understanding credit, selecting a realtor and lender, the escrow process, and home maintenance. • Provided Pre-Purchase Counseling to five (5) Pleasanton residents. The counseling services included activities, such as financial education and credit repair counseling, which prepare first time homebuyers for homeownership. Attendees also were provided with information on mortgage financing opportunities provided through a variety of local, state, and federal programs. • Planned and marketed nine (9) ECHO Housing's Introduction to Homebuyer and Affordable Homeownership Programs Workshops in Pleasanton and Livermore. There were 253 participants who attended the workshops. • Serviced 636 phone and email inquiries for Pleasanton and Livermore. • Compiled and maintained a list of 94 households seeking housing opportunities through the Affordable Housing Programs in both Pleasanton and Livermore. • Compiled and maintained a list of over 40 local lenders, realtors, and title companies that are available to provide services to households interested in first time homebuyer opportunities.