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EMERGENCY MEDICAL SERVICES F,RST RESPONDER ADVANCED LIFE SUPPORT AGREEMENT (7/1/2019) <br /> MEDICAL PRIORITY DISPATCH A system approved by the County EMS Medical Director that categorizes emergency calls <br /> SYSTEM("MPDS") using an escalating scale of severity assigned to medical conditions, relative to the level and <br /> timeliness of response. <br /> MULTI-CASUALTY INCIDENT A Multi-Casualty Incident(MCI)is any incident where the number of injured persons exceeds <br /> ("MCI") the day-to-day operating capabilities and requires additional resources and/or the <br /> distribution of patients to multiple hospitals. • <br /> MUTUAL AID Emergency service performed by neighboring providers during periods of severe weather, <br /> multi-casualty incidents,or other events that overwhelm existing resources. <br /> PARAMEDIC As defined in California Health and Safety Code,Division 2.5,§1797.84. <br /> PCR Patient Care Report,in electronic form. <br /> The City jurisdictional limit or area(s)for which the responding agency is responsible to <br /> PRIMARY SERVICE AREA provide emergency response. See EXHIBIT A FOR A DESCRIPTION OF THE CITY'S PRIMARY SERVICE <br /> AREA. <br /> RESPONSE TIME The time elapsed from the time a call is received by the response unit from the dispatch <br /> center,until arrival at the incident location by the FRALS. <br /> QUALITY IMPROVEMENT As defined in the California Code of Regulations,Title 22,Chapter 12 and EMSA#166:EMS <br /> System Quality Improvement Guidelines. <br /> STATE The State of California, its departments and/or agencies. <br /> iv <br />