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City of Pleasanton <br /> 2018-2022 Strategic Plan—Human Services Needs Assessment <br /> Community education on available services and prevention serves long-term community building efforts by <br /> educating all community members about human service needs in Pleasanton. <br /> Prevention was identified at the public workshops by local community service providers and Human Services <br /> Commission members as an area of opportunity to impact the largest number of community members with <br /> the limited resources available. <br /> Measures of Success(planning) <br /> • Number of opportunities identified with service providers to be addressed with prevention <br /> workshops <br /> • Designate staff to coordinate outreach and education programs and bring those topics to the <br /> commission <br /> Measures of Success(implementation) <br /> • Number of activities/workshops <br /> • Number of participants attending activities <br /> • Participant and service provider feedback <br /> • Explore formation of a Human Services Commission sub-committee tasked with providing an open <br /> forum for user groups, clients and citizens at-large to share needs and discuss solutions <br /> Strategic Action #3: Continue collaboration with nonprofit, faith-based,public and <br /> volunteer organizations <br /> In focus groups, service providers described a lack of knowledge about existing supports, duplication of <br /> services, and insufficient communications.An alliance among human service organizations will help to reduce <br /> communication barriers and increase coordination of efforts to address persistent human service needs. Per <br /> discussions with providers, an alliance would include quarterly meetings. <br /> Human Services Commission members expressed their desire to create a space for providers to share lessons <br /> learned,to develop new and innovative ideas,to coordinate the provision of services,and to troubleshoot <br /> human service challenges and needs on a regular basis. <br /> Since the approval of the strategic plan in 2014,several collaborative groups have been identified in the Tri- <br /> Valley(listed alphabetically): <br /> • CityServe of the Tri-Valley:Established in 2008,CityServe is a non-profit,grown out of the Tri-valley <br /> churches' desire to serve others close to home. As more local needs were met and other <br /> organizations, non-profits and local city officials saw the impact, partnerships grew. CityServe has <br /> evolved into one of the most comprehensive resources for volunteer opportunities and human <br /> service needs in the Tri-valley. <br /> • Housing and Human Services Networking Social: Meets tri-annually with service providers and city <br /> staff. <br /> • Ptownlife Resource Network: Meets every-other month primarily with non-profit and public sector <br /> organizations to coordinate resources. <br /> p 9" <br /> t L-EASANTON. September 5, 2018 19 <br />