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discuss with Participating Entity and/or to review the quality of the work and resolve matters of concern; (b)terminate this Agreement pursuant to the provisions of Section 5, Termination; or(c) pursue any and all other remedies available to ABAG at law or in equity. Financing Provision Requirements. The PACE Provider will: 2.3.1 Include a process to receive acknowledgement and confirmation of satisfaction with work completed from the applicant before project payment is disbursed and have a published dispute resolution process available for customers. 2.3.2 Provide summary of financing details (including assessment or special tax amount and terms, financing installments and estimated administrative expenses)to the applicant specific to the requested amount of the financing. 2.3.3 For residential properties, require an applicant's acknowledgment of the Federal Housing Finance Agency position on PACE by a separate signature/initial acknowledgement, in a Residential Disclosure Signature Form that is substantially similar in content to Attachment 1(a) or 1(b), as approved by ABAG. 2.3.4 Provide training to contractors and information to property owners on the availability of rebates (for all utility and generation types), including and not limited to city and county rebate programs, BayREN programs, PG&E programs, and other such offerings. (For information about local programs,the contractor and/or home owner may be directed to the BayREN Home Upgrade Advisor at 866-878-6008.) 2.3.5 Require that applicable building permits are obtained for all improvements in Participating Entities. 2.3.6 Verify that all property taxes for the assessed property are current for the previous three years or since the current owner acquired the property, whichever is shorter. 2.3.7 Recommend that property owners consult with a tax professional prior to claiming any tax deductions associated with the project and not recommend that homeowners take any particular filing position regarding their annual or semi-annual PACE assessment payments. 2.3.8 Not represent that the full assessment is tax deductible. 2.3.9 Have a consistent plan for removal of assessments at end of repayment term, prepayment and/or in the event of program closure. Regional Collaborative Services Agreement for PACE Financing—ABAG and [PACE Provider] Page 4 of 15