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PC 102214
City of Pleasanton
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PC 102214
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CITY CLERK
CITY CLERK - TYPE
MINUTES
DOCUMENT DATE
10/22/2014
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The Commissioners agreed. <br />Commissioner Allen asked Commissioner Piper if she was comfortable with the traffic or <br />if there was anything else she wanted to add. <br />Commissioner Piper replied that she would not say she was comfortable. <br />Chair O'Connor noted that staff is comfortable but that there is a provision in there that if <br />problems arise, the ordering point will be moved to allow more stacking. He asked staff <br />how many cars would be stacked if the ordering point were moved. <br />Ms. Soo replied that the recommendation is for 20 feet. <br />Chair O'Connor noted that would be about for more cars with two on each side. <br />Commissioner Piper stated that if there is one additional car, that car would go into the <br />street, and one or two cars going into the street will block any traffic going through. <br />Chair O'Connor reiterated that staff is confident that the cars will not get into the street <br />now. He indicated that he still does not understand why staff would not be more <br />conservative and move the ordering point at construction time so the applicant would <br />not have to move it later. He stated that if there was a really good reason for that, he <br />would not want to take it away. <br />Mr. Weinstein referred the question to the applicant. <br />THE PUBLIC HEARING WAS RE- OPENED. <br />Ms. Kerr stated that she appreciated the comment and that there is a good reason for <br />not moving the ordering point. She explained that in all fast -food restaurants, the <br />drive -thru efficiencies are a science to get as many customers as possible to move as <br />quickly and efficiently as possible. She noted that 50 percent of the customers come <br />through the drive -thru and efficiency is critical, and wait time is job one. She indicated <br />that when they are busy, it takes seven cars to fill the order, so that queue ends up full <br />between the pick -up window and the menu board, and then there is very little stacking <br />behind the menu board because the people waiting are between the menu board and <br />the window. She added that there is a recommendation from the Traffic Engineer to <br />open that way, with the opportunity to move the ordering point down the road. <br />Chair O'Connor commented that it makes sense that if the ordering point is moved, the <br />customers will be waiting the same amount of time but just not ordering ahead. <br />Commissioner Ritter asked if it would be seven cars on each lane. <br />Ms. Kerr said yes. <br />Commissioner Piper inquired if the word "queue" means between the menu board and <br />the food delivery and if that is the same as the stacking issue. <br />PLANNING COMMISSION MINUTES, October 22, 2014 Page 12 of 30 <br />
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