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Kevin Shinmann stated that he is a market manager with 7- Eleven and oversees <br />89 stores in its East Bay market, which includes the Pleasanton area as well as <br />Mr. Roesbery's store in Antioch. He indicated that he is present tonight to speak on <br />behalf of Mr. Roesbery as an operator. He stated that someone can go into any <br />7- Eleven and get the same Slurpee, but the difference in the operation of each 7- Eleven <br />is the operator. He noted that Mr. Roesbery, as an operator, has made the investment <br />in people and time and has subscribed to the standards that 7- Eleven would like to see <br />in its stores. He indicated that 7- Eleven is not a one - person operation; two people are <br />really needed to keep the store clean. He added that Mr. Roesbery's food safety <br />standards meet the expectations of 7- Eleven's fresh food program; he employs people <br />within the community and models and mirrors his community. He concluded that <br />7- Eleven is an international brand, but it is the operator that makes it a community store, <br />and that is what Mr. Roesbery does. <br />Dennis Staley stated that he has worked for 7- Eleven for 22 years in a lot of different <br />positions, including market manager, fresh food merchandiser, and training on the West <br />Coast for five years. He indicated that he is currently a Senior Real Estate <br />representative and has worked with Mr. Roesbery on his previous store in Antioch and <br />on this site since 2011. He stated that the gas station service bay business is a dying <br />business model and even though the Mr. Roesbery ran a car care business for 15 years <br />that was Diamond Certified, and even though his business acumen is stellar and his <br />reputation is excellent, he could not make that business work anymore because the car <br />business has changed so much. He noted that the business needs a computer <br />technician or an electrical engineer, and service stations with the bay set up cannot <br />afford the training for these technicians and the equipment to work on these cars. He <br />further noted that over the past two years, multiple service bay gas station type <br />environments have been converted to 7- Elevens stores and have been quite successful <br />and profitable. He indicated that this is what Mr. Roesbery is trying to do as his revenue <br />stream and profit margins have gone away and they have had to close the bank and the <br />car care business. He added that Mr. Roesbery wants to open a beautiful 7- Eleven <br />store on that site and be the best neighborhood store in that part of the community. <br />Jay Sarang stated that he is a 7- Eleven franchisee and has been in the business for <br />about 12 years, operating four stores, two 2 of them locally in Dublin and in Livermore. <br />He indicated that he has been involved with 7- Eleven for actually quite longer than that <br />as his father has been a franchisee for a long time as well. He stated that things have <br />changed with this company, and they have all been working hard to change the image <br />which I so often hear about, with a state -of -the art delivery system, fresh sandwiches, <br />donuts, and milk made and delivered every day. He added that the company has <br />constantly invested in infrastructure development inside the store, installing camera <br />systems for security, and a great training program related to alcohol sales, tobacco <br />sales, and loitering, and community involvement. He stated that corporate and some <br />franchisees got together recently during the Mt. Diablo fire and delivered dozens and <br />dozens of cases of water and supplies to firefighters at Camp Parks, among other <br />things. He indicated that this community would benefit from having a 7- Eleven store <br />rather than some other store. <br />PLANNING COMMISSION MINUTES, August 27, 2014 Page 15 of 44 <br />