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what can manage that process rather than just a number that may not have a lot of basis <br />other than just picking a number. <br />Ms. Leslie stated that staff did a very comprehensive job at describing the way people need <br />the technology and why, and she indicated that she just wants to sort of add a little statistic <br />to that so the Commission will understand what AT &T is up against. She indicated that <br />right now, 30 percent of all Americans are wireless only, and with about 700,000 landlines <br />being given up monthly and people transitioning to wireless, that number is only going to <br />get greater. She noted that this is a number AT &T is addressing as an industry and as a <br />company. She further noted that FCC reported that relative to 911, 50 percent all 911 calls <br />are made from wireless phones, and 90 percent of wireless phone carriers feel safer in an <br />emergency because they have a wireless phone. <br />Ms. Leslie stated that AT &T had a business representative talk a little bit about the <br />business community and that AT &T gets constant feedback from small businesses that <br />wireless technology is absolutely the way that they do business. She noted that 65 percent <br />to 70 percent say they wireless technology is integral to their business and that they cannot <br />run their business without it. She indicated that AT &T is very eager to address those <br />issues and talk about tele- medicine, tele- health, tele- commuting, and all those things that <br />people are using this technology for. <br />Finally, Ms. Leslie stated that AT &T has a store in Stoneridge Mall and have done a lot of <br />outreach with customers who come in. She indicated that AT &T thinks it is really important <br />to try and tell their story to the Commission. She noted that she has 200 signature cards <br />right here of people who have come into the store to talk about having better wireless in <br />their communities, and the lion's shares of those people are Pleasanton residents. She <br />then thanked the Commission for the opportunity to be here tonight, and staff for these <br />proposed changes, which AT &T obviously support. <br />Scott Raty, on behalf of the Chamber of Commerce and actually on his role as a member of <br />the Economic Vitality Committee (EVC), stated that for the past couple of years, he was <br />very involved with the work that the EVC was doing in terms of business survey and <br />outreach. He indicated that a big part of that was taking stock, both in focus groups and <br />through a telephone survey and a follow -up online survey, and one of the consistent <br />threads that ran through all of those was a desire and a need for a better broadband and <br />cellular service throughout the community. He thanked Mr. Dolan, Ms. Stern, and <br />Ms. Harryman for their work on this; for the leadership of the City Council for setting this as <br />a priority and recognizing the priority in moving on it; and to the Commissioners for their <br />time, especially here in these late hours. He urged the Commission for unanimous support <br />because this is one of the things that was identified as an area in which the City can <br />improve as a community in terms of business services, and the City has responded in a <br />very big and very comprehensive way. <br />THE PUBLIC HEARING WAS CLOSED. <br />PLANNING COMMISSION MINUTES, November 13, 2013 Page 46 of 50 <br />