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Exhibit A Scope of Work Program Description ECHO will provide the services described herein as requested by the Cities and will maintain staff and resources able to provide local, homebuyer education and housing referral services which will support the affordable housing programs of the Cities. The Housing Opportunity Center, located in Livermore, will provide a general reference service informing interested parties of affordable housing and homeownership opportunities in Livermore, Pleasanton, and the Tri-Valley. Location of Services & Staff ECHO Housing Opportunity Center will be located at 141 North Livermore Avenue. The Housing Opportunity Center will be supported by a housing counselor (.57 FTE) and a receptionist (.51 FTE) on site. ECHO will provide regularly scheduled office hours accessible for walk-in clients, referrals and appointments a minimum of three days per week. Referral services will be provided by phone from ECHO's other offices when the Housing Opportunity Center is closed. Scope of Services ECHO will provide the following activities to residents, those employed within, and first- time homebuyer program applicants of the Cities under the Agreement: 1) Pre- and post-purchase education and counseling services, including but not limited to: homebuyer counseling, financial education and credit repair counseling, and other activities related to identifying and preparing first-time homebuyers for homeownership and mortgage financing opportunities provided through a variety of local, state and federal programs. 2) Conduct 8-hour homebuyer education workshops necessary to meet the qualifications of the Cities' first time homebuyer programs to be provided a minimum of four(4) times a year. 3) Prepare marketing material and conduct 1.5-hour `Introduction to Home Buying and Homeownership Programs' workshop at least eight (8) times per year describing first-time homebuyer programs and opportunities and ECHO's services to the general public, employers, real estate and lender groups, and targeted preference groups listed below: