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secured and a timely close of escrow. Ct dl o. 1 ices wa Optional Costs Collect all necessary data points to record an updated request for notice of default and sale. Data includes current first lender,the Deed of Trust instrument number, Title Company, and the APN. To collect this One-Time Generation & information, Hello Housing will utilize its access to First American Title Recordation of Updated Company's proprietary database and conduct"Property Profiles"which Requests for Notices of include links to PDFs of all recorded documents on a property. To collect $40 per file Default the required information, generate a profile, review the Deed of Trust attachment and collect information from a scanned PDF. Once the necessary data has been collected, create each Request for Notice of Default, obtain signatures, notarize each document, and record with County Recorder's Office. Upon recordation, scan and save each notice of default and sale into Dropbox. Hello Housing recommends spending year one setting up the program Program Review& and partnership for success, e.g. organizing &digitizing files, entering Proposal of key details into HomeKeeper and increasing staffs familiarity with Improvements After program documents by completing a year of transactions.At the end of Hourly year one, Hello Housing recommends a review of the program, Year One comparing to industry best practices and to determine what's working and what needs improvements. Send up to three requests to BMR& DPA homeowners to participate in Design & Distribution of an"Impact Survey"to help Hello and the City better understand and an Impact Survey and measure the impact BMR programs are having in the lives of those who $15 per file Analysis of Results participate in them. If response rate is statistically significant, prepare a written analysis for City staff. Upon receipt of a Notice of Default, make best efforts to contact Owner Hourly and connect with foreclosure counseling resources. If Owner is unable to prevent foreclosure, prepare a Buy-Back Feasibility Analysis, track Notice of Trustee's Sale date, obtain approval for a $3,500 per buy- maximum bid price, obtain cashier's checks from the City, attend auction back and bid in accordance with City's written approval. If successful, process BMR Preservation all paperwork to facilitate transfer of ownership to the City. If unit is confirmed (or suspected to be)occupied at purchase,work with City legal staff provide proper notifications to occupant and deliver a Hourly vacant unit. If unit requires rehabilitation prior to facilitation of sale to a new eligible >of 10%of cost buyer, prepare scope of work, obtain a minimum of three bids and cause of the work or rehabilitation to be completed with quality workmanship. $1,500 per unit. Annual Custom Annually, send high-quality newsletters to BMR owners sharing answers Educational Newsletter to Frequently Asked Questions, helpful resources, and a homeowner's $20 per file for BMR Homeowners preventative maintenance checklist organized by season. ® rb VG. ord Services Outside d Base = . oe Li t ed Abo e Executive Director $145 per hour Program Director $105 per hour Program Manager $85 per hour Program Associate $55 per hour 05/16 Page 9 of 10