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B. "Commercial and multiple-family" consists of water service to land improved with structures designed to serve commercial (including restaurants), recreational, charitable, educational and cultural uses, as well as residential uses sharing water meters. . C. "Irrigation" consists of water service which is separately metered and is used exclusively to water turf and other landscaping areas. D. "Special landscape areas" are uses as defined in the California Water Efficient Landscape Ordinance Government Code Section 65591 et seq. 9.30.060 Stages for reduction in water use. The following stages of action for reduction in water use depend on the total amount of water supplied to the city by Zone 7 and the amount of water the city is able to pump out of the groundwater basin from its own wells.These stages are based on the Urban Water Management Plan. REDUCTIONS IN WATER USE Stage Overall Reduction Voluntary or Mandatory 1 Up to 20% Voluntary 2 Up to 20% Mandatory 3 Up to 35% Mandatory 4 35% or more Mandatory 9.30.070 Calculation of customer reduction in water use. A. When a water shortage is declared with mandatory reductions in water use, the director shall impose the applicable stage of mandatory reduction by calculating customers' average usage for the same billing period from one to four prior years, as data is available. If sufficient historic usage information is not available,the director may base water use allocations on a combination of the limited historic usage data available, per-capita water use targets, water usage from similar customer types, and other activity-specific water usage data. B. Usage of water in excess of a customer's mandatory conservation amount is subject to excess use penalties in Section 9.30.100. 9.30.080 Conservation measures. The following conservation measures are applicable for adequate normal supply, and the declared water shortage stage(s) indicated: A. Level: Adequate Normal Supply.To protect and preserve the community water supply the elimination of wasteful water uses is essential at all times, regardless of water supply level. Pleasanton customers shall always observe the following regulations on water use: 1. Use potable water for irrigation of landscapes in a manner that does not result in runoff such that water flows onto adjacent property, non-irrigated areas, driveways, private and public walkways, roadways, parking lots, or structures. Page 2 of 8