08 - Laserfiche WebLink

shall be based on a 7.5 hour day. Once a Statement of Work is signed by the parties, the rates structure in effect at the time of the signing of the Statement of Work shall apply for the duration of the project described in the Statement of Work. PerfectMlND's fees for Professional Services (whether fixed or based on time and materials) do not include any travel, living or any other out- of-pocket expenses incurred by PerfectMIND or its subcontractors in providing Professional Services. The above fees do not include any travel, living or any other out-of-pocket expenses incurred by PerfectMlND when providing Professional Services on-site at the City of Pleasanton. Customer will pay PerfectMlND a flat rate of $400 per day per PerfectMlND employee or subcontractor who provides on-site Professional Services to cover accommodation, meal, local transportation and other out-of-pocket expenses, except travel expense. Customer will reimburse PerfectMlND for reasonable travel expenses incurred by PerfectMlND to send its employees or subcontractors to the City of Pleasanton to provide on-site Professional Services. All travel expenses for which PerfeetMIND seeks reimbursement will be supported by documentation in a form reasonably acceptable to Customer. 4.5 Professional Fee Billing. PerfectMlND will invoice Customer for the Professional Services according to the payment terms specified in the Statement of Work, or if no payment term is specified in the Statement of Work, on a monthly basis, and Customer will pay each invoice within fifteen (15) days after receipt of invoice, unless the parties agree otherwise in writing. Customer agrees to pay interest at the rate set out in the Statement of Work, or if none specified at 1.5% per month, on any unpaid amounts from the date due to the date upon which the balance is discharged, such interest to accrue from day to day and be compounded on a monthly basis, unless the parties agree otherwise in writing. The fees for the Professional Services to be performed pursuant to the Statement of Work attached hereto as Exhibit B are set out and shall be due and payable to PerfectMlND in accordance with the "Fee payment schedule" section of Exhibit B, upon Customer's receipt of PerfectMIND's invoices. 4.6 Taxes and Duties Relating to Professional Fees. All amounts payable in respect of the Professional Services rendered by PerfectMlND to Customer under this Agreement will be exclusive of all shipping charges, insurance charges, customs duties, sales taxes, value-added taxes, and any other like charges or taxes. Customer will be responsible for paying all such charges and taxes in connection with the provision of the Professional Services under this Agreement. 4.7 Currency. All prices in this Agreement are in United States dollars. PART 5—USE OF THE PLATFORM 5.1 PerfectMlND Responsibilities. PerfectMlND will provide the Platform in accordance with the service levels set out in Exhibit D. PerfectMlND will provide to Customer, at no additional charge, the support for the Platform described in Exhibit D. PerfectMlND will comply with all Applicable Laws in the performance of this Agreement. 5.2 Training. PerfectMlND will provide training to Customer's staff during the implementation period as provided in Exhibit B. This training may be in form of in-person/on- site training or remote/online training. Customer's staff will also have access to all on-line