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FY 2016/17 January 2016 Implementation Guidelines and Performance Measures - Special Transportation for Seniors and People with Disabilities Program Implementation Guidelines These guidelines lay out the service types that are eligible to be funded with Alameda County Measure B (2000), Measure BB (2014) and Vehicle Registration Fee (VRF, 2010) revenues under the Special Transportation for Seniors and People with Disabilities Program (Paratransit). All programs funded partially or in their entirety through these sources, including ADA- mandated paratransit services, city-based non-mandated programs and discretionary grant funded projects, must abide by the following requirements for each type of paratransit service. Fund recipients are able to select which of these service types are most appropriate for their community to meet the needs of seniors and people with disabilities. Overall, all programs should be designed to enhance quality of life for seniors and people with disabilities by offering accessible, affordable and convenient transportation options to reach major medical facilities, grocery stores and other important travel destinations to meet life needs. Ultimately, whether a destination is important should be determined by the consumer. The chart below summarizes the eligible service types and their basic customer experience parameters; this is followed by more detailed descriptions of each. Service Timing Accessibility Origins!Destinations Eligible Population People with ADA Paratransit Pre- Accessible Origin-to- disabilities unable to scheduled Destination ride fixed route transit People with Door-to-Door Pre- Accessible Origin-to- disabilities unable to Service scheduled Destination ride fixed route transit and seniors Taxi Subsidy Same Day Varies Origin-to- Seniors and people Destination with disabilities Page I 1