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9. Definitions <br /> "Confidential Information"means any information disclosed by one party to the other,which, if in written, <br /> graphic, machine-readable or other tangible form is marked as"Confidential"or"Proprietary",if disclosed <br /> orally or by demonstration,is identified at the time of initial disclosure as confidential and reduced to a <br /> writing marked"Confidential"and delivered to the receiving party within thirty(3o)days of such disclosure, <br /> or which because of its nature should have reasonably been understood by the receiving party to be <br /> confidential even in the absence of actual notification of such status. Confidential Information shall include, <br /> without limitation, information regarding party's business plans,finances, pricing,products or services, <br /> investors,research and development and City information. Confidential Information may also include <br /> information disclosed to a disclosing party by third parties. The Hosted Service and all features and functions <br /> therein shall be the Confidential Information of OpenCounter. <br /> ii. "City Content"means any information or data related to City,whether supplied by City or a Permit Applicant, <br /> that is input into the Hosted Service by City or a Permit Applicant,provided by City or a Permit Applicant to <br /> OpenCounter in connection with use of the Hosted Service by City and/or Permit Applicants. <br /> HI. "Documentation"means the information made generally available by OpenCounter to its customers that <br /> describes the form,features and/or operation of the Hosted Service,whether contained in a tangible <br /> medium,such as written format,tape, magnetic or other media,or made available in an electronic format. <br /> Documentation shall include any updates of Documentation that OpenCounter may make available to City <br /> pursuant to this Agreement <br /> iv. "Hosted Service"means those components of the OpenCounter hosted service offering described in any <br /> Service Order entered into under this Agreement,to the extent that such Service Order is then in force and <br /> effect <br /> v. "Implementation"means the implementation process and tasks described in Exhibit. <br /> vi. "Implementation Target Date"means the date for which Implementation is targeted to be complete,as set <br /> forth in Exhibit A <br /> "Intellectual Property Rights"means any and all(by whatever name or term known or designated)tangible <br /> and intangible and now known or hereafter existing(i)rights associated with works of authorship throughout <br /> the universe, including, but not limited to, all exclusive exploitation rights,copyrights, neighboring rights, <br /> moral rights and mask-works,(ii)trademark,trade dress,and trade name rights and similar rights,(iii)trade <br /> secret rights,(iv)patents,designs, algorithms and other industrial property rights,(v)all other intellectual <br /> and industrial property and proprietary rights(of every kind and nature throughout the universe and however <br /> designated),whether arising by operation of law,contract, license or otherwise,and(vi)all registrations, <br /> applications, renewals,extensions,continuations,divisions or reissues thereof now or hereafter in force <br /> throughout the universe. <br /> viii. "Permit Applicant"means a third party individual or entity seeking to obtain one or more permits from City <br /> ix. "Professional Services"means the professional services described in Exhibit A,to be performed for City by <br /> OpenCounter. <br /> OpenCounter+Pleasanton,California Master Services Agreement 7 <br />