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MOTION: It was m/s by Pentin/Olson to Introduced and waived full reading of Resolution No. 15-782 denying the appeal of Kursad and Zarina Kiziloglu, thereby upholding the Planning Commission's determination to modify the Zoning Administrator's Determination to approve an Administrative Design Review application at 5196 Hummingbird Road to: (1) construct an approximately 297-square-foot single-story addition without the second-floor rear balcony (2) construct an approximately 558-square- foot second-floor addition on the east side above the (3) install five new dormer windows; (4) install a new roof over the front porch; and (5) install new second-floor windows and doors, and subject to the same Conditions of Approval, as filed under Case Nos. P15-0037, with changes to Condition of Approval No. 7 as described by staff. Motion passed by the following vote: AYES: Councilmembers Olson, Pentin, Vice Mayor Brown NOES: Councilmember Narum ABSENT: None RECUSED: Mayor Thome Mayor Thorne rejoined the meeting and returned to the dais. 17. Review and consider the Community Survey Result Assistant City Manager Dolan introduced the item as well as Curtis Below of Fairbank, Maslin, Maullin, Metz &Associates. Mr. Below presented the results of the Community Survey, which gathered data via a series of interviews conducted in the beginning part of June 2015. This follows a similar survey prepared in 2013 and examines some relatively minor changes that have occurred over that 2 year period. The key findings of the survey are that people generally enjoy living in Pleasanton and satisfaction levels throughout the community are extraordinarily high. The primary points of dissatisfaction expressed relate to the water supply, some of which has to do with a lack of familiarity regarding the city's ability to influence the matter, and growth and development which manifests as issues with traffic, housing costs and the cost of living. Those surveyed reported a high level of satisfaction related to public services, specifically relative to public safety and interactions with city employees. When asked to rate Pleasanton's livability on a 4-point scale including excellent, good, just fair and poor, 7 out of 10 respondents felt that they had an excellent quality of life. While there is some variance in this in terms of ethnicity, overall 98% of respondents described Pleasanton as good to excellent in terms of livability. Vice Mayor Brown asked what, if anything, can be taken from that. Mr. Below noted first that the representative sample is only 14% of the population. Perhaps more revealing than ethnicity is the variance that can be seen when breaking responses down by age, which suggests that older residents are more satisfied living here than their younger counterparts. Looking specifically at families with children under the age of 19 living at home, 75% deemed Pleasanton's livability to be excellent. Mr. Below continued his presentation, reporting that 99% of respondents over the last 3 surveys believe that Pleasanton is a safe place to live. He explained that the survey included a list of potential problems and asked respondents to rate the seriousness of the issue using a 4 point scale. By and large the most serious issues were water related, although traffic congestion on local freeways did rate in range of extremely or very serious. Both of these are unfortunately issues that the city is somewhat challenged to address effectively at the local level. All other potential uses were rated as extremely or very serious by less than half of respondents, which compares favorably to other communities which routinely report out with at least half of the items City Council Minutes Page 11 of 14 August 18,2015