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Ms. Copley-Leonhardt replied that she would not say that they never have, adding that it occurred very rarely and possibly because of the karaoke activity. She noted that in cases like this, they would move their activity to another part of the facility and keep it down. She indicated that they always respond to complaints like this from neighbor because they understand there are mixed uses in the building, and they do not want to disturb anybody just as they do not want others to disturb them. Wayne Rudick, property and business owner at the same site, started by apologizing that he is very sorry to be even challenging this plan because he thinks the process of what the applicants are trying to accomplish is very honorable; what he is opposing is the location of the facility. He indicated that his wife and he are partial owners of the building, which has three owners. He added that they own Pleasanton Valley Insurance at Suite 200 and have been in Pleasanton for 22 years. He stated that they were approached by the broker of the new owner at Suite 100 approximately six months ago and indicated that there would be another facility, SVS. He noted that they very specifically questioned the broker then regarding the type of activities that would be taking place there, and they were told that it would be a professional office such as theirs, with no activities on site; that there would be vans, that would park in the back, which would be picking up their clients throughout the community and then dropped off at various businesses and facilities for training. Mr. Rudick stated that he then received the notice in the mail last week indicating that this business was completely opposite of what they were told, and when he saw the staff report on Friday of last week, he sent out the email to staff opposing the proposal. He reiterated that he was not opposing the operation but the location. He indicated that the units have fairly thin walls, and they had a noise issue with the prior tenant who had about 15 people, as opposed to the proposed 30 and up to 60 clients of this proposed facility. Mr. Rudick stated that as a business owner, his number one concern is safety. He indicated that as insurance brokers, they have insured a lot of types of facilities like this one, and in the process, they get some background on the type of people they would be serving, such as if they have any violent behavior or criminal backgrounds that would signal concerns about the safety of the employees and the other tenants and their employees. Mr. Rudick stated that the liability and insurance as a co-owner of the building is another major concern for him as well. He indicated that they have been in this building for ten years now and noted that the corner of Johnson and Owens Drives happens to be a spot where people use their parking lot in the morning to cut through, almost on a daily basis, to get to either Home Depot or some of the other operations there. He stated that they had approached the police several months ago inquiring if anything could be done about this, and they were told that there was absolutely nothing they could do because it was private property. He expressed concern about the proposed facility dropping-off clients at this location. He noted that the applicant had indicated that the tenants and EXCERPT: PLANNING COMMISSION MEETING MINUTES, February 25, 2015 Page 2 of 8