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DISCUSSION <br /> When reviewing the Council Work Plan, it should be noted that many of its elements <br /> can be described generally as "special projects", meaning that they have a definite start <br /> and completion date and are not part of the City's regular ongoing service effort. As an <br /> example, while the City devotes a substantial amount of its resources to providing <br /> planning services, carrying out the redevelopment of Kottinger Place is a unique project <br /> conducted in addition to ongoing housing and planning service activities. As a result, <br /> this project is included in the work plan while providing ongoing affordable housing and <br /> planning services are not. <br /> Notwithstanding the impact of these special projects, the City Manager regularly takes <br /> steps necessary to ensure that ongoing services are consistent with providing quality <br /> customer service that meets community expectations. To that end, staff continually <br /> reviews workloads and makes changes where appropriate. These changes may involve <br /> efficiency improvements, reorganization of workload and in particular instances, such as <br /> significant planning or engineering projects, utilization of various types of <br /> consultants/contract services to ensure established timelines are met and as indicated <br /> previously, to assure that these modifications do not affect our continued effort to <br /> provide quality customer service. <br /> The attached draft 2015/2016 City Council Work Plan Priorities is a reflection of the <br /> above considerations as well as the City Council's discussion at the workshop and <br /> resulting direction to the City Manager for the coming two years. <br /> Approv by: <br /> Nelson Fialho <br /> City Manager <br /> Attachment: <br /> 1. Draft 2015/2016 City Council Work Plan Priorities <br /> 2. 2013-2014 Selected Accomplishments <br /> 3. General Plan vision statement <br /> Page 3 of 3 <br />