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Global Positioning System(GPS) Refers to the handheld unit that can be used to determine the longitude and latitude of sanitary sewer overflows for use in meeting CIWQS reporting requirements. Grease Removal Device(GRD) Installed and engineered device to allow for the separation of lighter oils and greases from discharges to sewers High Density Polyethylene Pipe(HDPE) Infiltration/Inflow(1/I) Refers to water that enters the sanitary sewer system from storm water and groundwater and increases the quantity of flow. Infiltration enters through defects in the sanitary sewer system after flowing through soil. Inflow enters the sanitary sewer without flowing through the soil. Typical points of inflow are holes in manhole lids and direct connections to the sanitary sewer (e.g. storm drains, area drains, and roof leaders). Lateral Refers to the piping that conveys sewage from a building to the City sewer system. The distinction is sometimes made between the upper lateral (from building to public right-of-way) and the lower lateral (from public right-of-way to the sewer main). Legally Responsible Official(LRO) Refers to the individual designated by the City to certify 550 reports on the CIWQS system. The LRO must be formally designated by the City and registered with the SWRCB. Manhole(M/H) Million Gallons per Day(MGD) Monitoring and Reporting Program(MRP) Refers to the revised monitoring and reporting requirements included in Order WQ 2013-0058-EXEC, dated September 9, 2013. Pleasanton Call Center and Communications Contacts The City of Pleasanton operates two communication centers. During normal business operations, calls are received by Pleasanton Call Center. During all other hours, calls are received by Pleasanton Police directly, the City's 911 system which is staffed 24/7. For the purpose of this SSMP, both may be referred to as Dispatch Operations and Maintenance(O&M) Operations Services Department(OSD) Operations Service Center(OSC) Overflow Emergency Response Plan(OERP) For the purpose of this SSMP, this plan will be referred to as the Sanitary Sewer Overflow Response Plan (SSORP). 6IPage