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9.30.120 Adjustments. <br /> A. Any customer who believes that the application of the provisions of this chapter <br /> results in unfair treatment or causes undue hardship may seek an adjustment in the customer's <br /> allocation. <br /> B. Such customer shall request the adjustment in writing and shall state with <br /> specificity the reasons why the adjustment is warranted, and provide any applicable supporting <br /> documentation. <br /> C. The director and shall consider all requests and make a written decision within <br /> thirty(30) days of receiving all information supporting the adjustment request. In making a <br /> decision,the director shall give particular consideration to the following: <br /> 1. The reduction would cause conditions threatening to health, sanitation, fire <br /> protection or safety of the customer,the customer's dependents or the general public. <br /> 2. The reduction would cause unfair economic hardship including, but not <br /> limited to, loss of employment, loss of production, or loss of jobs or be unfair or result in the <br /> unnecessary loss of a business. <br /> 3. Medical requirements of the customer. <br /> 4. Household size of the residential customer. <br /> D. The director's decision may be appealed in writing to the city manager for <br /> reconsideration on the written record. The city manager shall review written material submitted <br /> by the customer, written information from the director, and shall issue a decision within thirty <br /> (30) days of receipt of the complete written materials. The city manager's decision as to the <br /> request shall be final. <br /> • <br /> 9.30.130 Notification to customers. <br /> After the city council adopts a water shortage contingency plan stage, customers will be <br /> notified by publication in the newspaper and/or by mail. The failure of any customer to receive <br /> actual notice shall not invalidate any action taken by the city council as to a particular customer <br /> nor reduce the amount of the penalties provided herein. <br /> 9:30.140 Calculation of allowable water use for new customers. <br /> Where the current customer has no billing history, or only a partial billing history,the <br /> director shall determine the customer's allocation,based upon the allocation for similar <br /> customers. <br /> 9.30.150 Severability. <br /> If any provision of this chapter is held to be unconstitutional, it is the intent of the city <br /> council that such portion of such chapter be severable from the remainder and that the remainder <br /> be given full force and effect. <br /> // <br />