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Page 2 of 21 Alameda CTC Paratransit Program Plan Application Application Period July 1, 2013 through June 30, 2014 CONTACT INFORMATION Paratransit Program Agency:City of Pleasanton Contact Name:Pam Deaton Title:Recreation Supervisor Phone Number:(925)931-5367 E-mail Address:pdeaton @cityofpleasantonca.gov Date Submitted: 03.01.2013 TYPES OF SERVICES PROVIDED 1. What type of paratransit projects and programs will Measure B fund? To answer this question, complete the Table A Attachment (Table A tab) in the Microsoft Excel workbook. Describe the projects and/or programs your agency plans to implement with Measure B funding during fiscal year 2013-2014 (FY 13-14). (See question lA that follows.) Please include BOTH base program AND gap-grant funded programs in the Table A Attachment. For programs funded exclusively through gap, indicate "Other Measure B" as the source of funds in Table B. As noted in the comments in Table A, only the following services/programs are eligible for funding through Measure B: • Management/Overhead: Program oversight, planning, budgeting, participation in regional/countywide meetings. Please include admin/labor even if it is paid by the City for accurate reporting of full program expenses. • Customer Service/Outreach: Activities associated with educating consumers about services that are available to them, answering questions from consumers and taking, tracking and responding to complaints and commendations. • ADA-mandated Paratransit: Paratransit services provided by fixed-route transit operators to fulfill requirements under the American's with Disabilities Act. • City-based Door-to-Door: Pre-scheduled, accessible,door-to-door service provided by city. Provides a similar level of service to mandated ADA services; designed to fill gaps not met by ADA-mandated providers and/or relieve ADA-mandated providers of some triDS. • Taxi Program: Provides a same clay, curb-to-curb service intended for situations when consumers cannot make their trip on a pre-scheduled basis; allows eligible consumers to use taxis at a reduced fare. • City-based Wheelchair Van Service: Wheelchair van service provides accessible, door-to-door trips on a pre-scheduled or same-day basis. These services are generally implemented as a supplement to a taxi program to ensure some availability of accessible vehicles in cities that do not have door-to-door programs or have limited door-to-door programs.