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Alameda CTC Paratransit Program Application Page 1 of 22 Application Period July 1, 2012 through June 30, 2013 Paratransit Program Application Due by April 2, 2012 Agency Name:(City of Pleasanton Date Submitted: 04/02/12 Submitter Name (Primary Contact for Application):IPam Deacon Submitter Title: Recreation Supervisor Secondary Agency Contact Name: Kathleen Yurchak, Community Services Manager Phone Number: 925-931-5367 Fax: 925-485-3685 E-mail; pdeaton @cityofpleasantonca.gov Clearly label additional attachments as needed. TYPES OF SERVICES PROVIDED 1. What type of paratransit projects and programs will Measure B fund?To answer this question, complete the Table A Attachment (Table A Program Description tab) in the Excel workbook. Describe the projects and/or programs your agency plans to implement with Measure B funding during fiscal year 2012-2013 (FY 12-13). (See question 1A that follows.) As noted in the comments in Table A, the following services/programs are eligible for funding through Measure B: • Management/Overhead:Program oversight, planning, budgeting, participation in regional/countywide meetings. Please include admin/labor even if it is paid by the City for accurate reporting of full program expenses. • Customer Service/Outreach:Activities associated with educating consumers about services that are available to them, answering questions from consumers and taking, tracking and responding to complaints and commendations. • City-based Door-to-Door:Pre-scheduled, accessible, door-to-door service provided by city. Provides a similar level of service to mandated ADA services;designed to fill gaps not met by ADA-mandated providers and/or relieve ADA-mandated providers of some trips. • Taxi Program:Provides a same day, curb-to-curb service intended for situations when consumers cannot make their trip on a pre-scheduled basis;allows eligible consumers to use taxis at a reduced fare.