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EMERGENCY MEDICAL SERVILE$ FIR51 RE.SPO'4DER ADVANCED t'Ef! SOPPORI AGREEMENT (11/1./2011) agreement regarding the provision of prehospital emergency medical services under Health & Safety Code Section 1797.201. Nothing in this agreement is intended to extinguish any existing rights of the parties under Section 1791.201 or 1797.224 of Division 2.5 of the California Health and Safety Code. SECTION 2 - TERM 2.1 This Agreement is for the provision of 911 First Responder Advanced Life Support Services for a five year period, commencing November 1, 2011, and continuing through October 31, 2016, with an option to extend for an additional five (5) year period upon mutual agreement between County and Contractor. SECTION 3 - SERVICES/PRIMARY SERVICE AREA 3.1 Contractor shall identify and provide a representative, available to respond at all times within Contractor's Primary Service Area, and authorized to act on behalf of Contractor in all operational matters. Contractor shall provide the specific means for contacting the designated representative. 3.2 Contractor shall be responsible for ensuring dispatch and responding to requests for emergency medical services originating within its primary service area. 3.3 First Responder Advanced Life Support (FRALS) Services The Contractor shall provide FRALS services to all requests for medical assistance as defined by MPDS protocols (TABLE A- PERSONNEL AND RESPONSE TIME REQUIREMENTS) including 5150 calls. As per MPDS and State regulations, call prioritization must be determined under the direction of the Medical Director. a. Contractor shall provide FRALS service to patients until transfer of patient care to arriving ambulance personnel, according to County EMS Policies, or a medical physician of competent authority in accordance with County EMS Physician-on-scene policy. b. Services shall be provided to all areas within the Primary Service Area and as otherwise required by this Agreement. A map of the Contractor's Primary Service Area is attached as EXHIBIT A- DEPICTION AND DEFINITION OF CONTRACTOR'S PRIMARY SERVICE AREA. 3.4 Standards a. Contractor shall be available to provide FRALS services 24 hours per day, 7 days per week, 52 weeks per year without interruption, for the full term of the Agreement. These Page 2 of 26