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23.TERMS OF DISCIPLANARY ACTION A. Violations of the terms and conditions of the TSA, as determined by the Special Operations Commander, may be cause for disciplinary action, a minimum of which is the following: 1) First violation within a 12 month period: letter of written reprimand. 2) Second violation within a 12 month period: 1 to 30 calendar day suspension. 3) Third violation within a 12 month period: 60 to 90 calendar day suspension. 4) Fourth violation within a 12 month period: termination of the TSA with that Operator. In lieu of termination, the Special Operations Commander may impose additional suspensions for longer periods, if deemed appropriate. B. Violations of the TSA that are subject to suspension for the first violation as set forth in the TSA are categorized as major violations. Any subsequent or continuing major violation may be cause for termination of the TSA. 1) When considering punitive action for a major violation of the TSA,the Special Operations Commander should take into consideration all violations that occurred within 36 months prior to the date of the current violation. C. A suspended or terminated Operator, and/or the tow business owner at the time of the suspension or termination,shall not be eligible for a rotation listing for the duration of the suspension or termination. 1) This provision applies to the Operator working in any capacity within the tow business or operating any tow business, even if operated under new ownership. D. If an Operator is serving a suspension for six months or more,the Operator shall be required to comply with all terms and conditions of the current TSA at the time of reinstatement. If the TSA term expires, the Operator must resubmit an application during the enrollment period. E. An Operator shall comply with all the terms of the suspension, including, but not limited to, restitution to victims and court orders, prior to reinstatement or re-application. 2011-2013 TSA Page 27 of 30