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Ve ison 2.0 technologies we provide, and that philosophy has made us an institution with a long- standing relationship with our customers and the community. ExtraTeam is an IT consulting and systems integration company. Our expertise and services help our customers to reduce risk, reduce costs and increase operational efficiencies. We are based in Pleasanton, California and have been in business since early 1997. We are both a Cisco Systems Gold Partner, a Microsoft Gold Partner and a LifeSize Authorized Partner. Our core competencies are in IT infrastructure planning, design and implementation. Our specializations include: ✓ Advanced Unified Communications ✓ Advanced Video and TelePresence ✓ Advanced Security ✓ Advanced Routing and Switching ✓ Advanced Wireless ✓ Advanced Data Center ✓ Microsoft Infrastructure ✓ Microsoft SharePoint The company's philosophy is simple — hire the best technical staff available, train them well and provide uncompromising customer service. By doing this consistently, we have maintained a customer retention rate of which we are very proud - over 95% year after year. ExtraTeam strongly believes in doing what is right for the customer. ExtraTeam has 35 employees and the engineering staff is comprised primarily of senior -level consultants, all of whom are certified by the major manufacturers we represent. Our Cisco team includes senior engineers with multiple CCIE certifications, as well as multiple CCNA and CCDA certifications. We hold numerous Microsoft MCSE and Masters Certifications as well.. Through our strong partnerships with EMC, HP, Dell, and VMware, ExtraTeam offers a unique, comprehensive approach to IT consulting — from the data center to the desktop, unified communications and collaboration. 3. Related Experience ExtraTeam has been architecting and deploying video solutions for five years. Because we are a systems integrator, we take a holistic approach to video, and we clearly understand the network and data center (storage, back up, retrieval) requirements for video projects. Many video providers simply build stand -alone video solutions. ExtraTeam has the ability to integrate video into daily communications and collaboration from desktop to room -based systems, both internal and external to the enterprise's network. A partial list of video customers are listed in Section 4 below. C 2011 Fxtr ream, Int, Al ap oepv withaa the.>xprta >sed wrhten perrnssimi nt 26