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Ordinance No. 2013 <br /> Page 6 <br /> accountant or certified by an officer of the Holder, reflecting the total amount of Gross <br /> Revenues for the preceding calendar year, and all payments, deductions and <br /> computations used to determine the amount of the remittances required by this section <br /> during the preceding calendar year. The City Manager may establish, and from time to <br /> time revise, such reasonable additional reporting requirements as are necessary to <br /> ensure that the basis for the calculation of the amount of remittances are adequately <br /> explained and documented, and each Holder shall comply with such additional reporting <br /> requirements provided that each Holder shall have first been provided written notice of <br /> such requirements at least 15 days prior to the beginning of the calendar year. <br /> C. Notwithstanding Public Utilities Code §5870(n), upon the expiration of any State <br /> Franchise, without any action of the City Council, this section shall be deemed to have <br /> been automatically reauthorized, unless the Holder has given the City Manager and the <br /> City Council written notice 60 days prior to the expiration of its State Franchise that the <br /> section will expire pursuant to the terms of Public Utilities Code §5870(n). <br /> Section 6.54.070 Customer service and consumer protection standards. <br /> A. Consistent with Public Utilities Code § §5900(a) and (b), Holder shall comply with all <br /> applicable State and Federal customer service and consumer protection standards for <br /> the provision of Video Service in the City. <br /> B. The City shall enforce the compliance of Holder with respect to the state and federal <br /> customer service and consumer protection standards. The City will provide Holder with a <br /> written notice of any Material Breaches of those standards, and will allow Holder thirty <br /> (30) days from the receipt of the notice to remedy the specified Material Breach. <br /> Material Breaches not remedied within the thirty (30) -day time period will be subject to <br /> the following penalties to be imposed by the City: <br /> 1. For the first occurrence of a Material Breach, a fine of five hundred dollars ($500) <br /> may be imposed for each day the Material Breach remains in effect, not to <br /> exceed one thousand five hundred dollars ($1,500) for each violation. <br /> 2. For a second Material Breach of the same nature within twelve (12) months of <br /> the first occurrence of a Material Breach, a fine of one thousand dollars ($1,000) <br /> may be imposed for each day the Material Breach remains in effect, not to <br /> exceed three thousand dollars ($3,000) for each Material Breach. <br /> 3. For a third Material Breach of the same nature within the same (12) month period <br /> as a second Material Breach, a fine of two thousand five hundred dollars <br /> ($2,500) may be imposed for each day the Material Breach remains in effect, not <br /> to exceed seven thousand five hundred dollars ($7,500) for each Material <br /> Breach. <br /> C. In the event that a specified Material Breach has not been remedied following the City <br /> Manager's assessment of penalties in the maximum amount permitted per occurrence, <br /> the City Manager, after providing a subsequent written notice of the alleged Material <br /> Breach, may treat the continuing occurrence as a subsequent Material Breach. <br /> D. The City shall provide the Holder with written notice of the penalty assessment. A Holder <br /> may appeal a notice of penalty assessment to the City Manager by filing a written notice <br /> with the City Clerk within ten (10) days of the date the notice of penalty assessments <br />