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Routine and Preventative maintenance does not include, poles, arms, bases or underground wiring, which will be done on an as- needed basis either by proposal from the contractor or by work order from the City. 1.2 Preventative Maintenance In general, Preventative Maintenance consists of the bulk re- lamping of the entire City of Pleasanton Street Lights and Pathway Lights on a four year cycle. One quarter of the City of Pleasanton Street Lights and Pathway Lights shall be replaced by quadrant on an annual basis. Contractor shall provide a map of the City that identifies the quadrant and roadways where the lights will be relamped. 1.3 Night Checks The Contractor shall perform night checks on major arterials on an annual basis. The Contractor shall provide personnel equipped for night time detection of inoperative lights. Under this per light per month contract no additional payment will be made for the annual arterial night checks. These roadways include: Foothill Road, Hopyard Road. Santa Rita Road, Stoneridge Drive, West Las Positas Boulevard, Valley Avenue, Vineyard Avenue, Bernal Avenue, Owens Drive, Hacienda Drive, Stanley Boulevard, First Street and Sunol Boulevard. 1.4 Contact Number The contractor shall provide to the City a phone number and email address, and all calls will be phoned or emailed to the contractor directly. The phone number must be a toll free (800 -type) number and the number will be available 24 hours a day, 365 days a year. If calls are forwarded to or provided to the contractor it will be considered a "Service Request When notified by the City, either by mail, email, telephone, or Fax, the Contractor shall respond to the Service Request within 48 hours. Contractor must have compatible software in order to be able to accept electronic work orders through the City's Maintenance Management System. 1.5 Documentation The contractor will furnish complete documentation pertaining to lights worked on by the contractor during the last pay period. These will be filled out by the Contractor on a monthly basis and contain at a minimum when the service call was received by Contractor, person making the call, the pole number of the light worked on, the address or location of the pole and what was wrong with the light. The report shall also identify any lights that required one or more return service calls to complete the repair and restore proper operation Street Light and Pathway Light Maintenance Contract Contract No. Attachment 2 Scope of Work Page 2