RES 02112 - Laserfiche WebLink

Section 27. Grievances 27.1 A grievance is any dispute which involves the interpretation or application of any provision of this Memorandum of Understanding excluding, however, those provisions of this Memorandum of Understanding which specifically provide that the decision of any City official shall be fmal, the interpretation or application of those provisions not being subject to the grievance procedure. 27.2 Grievances shall be processed in the following manner: (1) Within thirty (30) calendar days after the occurrence of an event giving rise to a grievance, an employee may request a meeting to discuss the grievance with such management official as the employee's Department Head may designate. Such request shall be made in writing to the Department Head. (2) If the grievance remains unresolved, the written grievance may be filed with the Department Head who shall investigate the grievance and render a decision within fourteen (14) calendar days from the date the grievance is received. (3) Within fourteen (14) calendar days from receipt of the Department Head's decision in Step 2 above, the employee or official of the Association may notify the Deputy City Manager/Director of Human Resources in writing that a grievance exists, stating the particulars of the grievance, citing the specific section of this Memorandum of Understanding he /she believes to have been violated, and, if possible, the nature of the determination desired. The Deputy City Manager/Director of Human Resources shall have fourteen (14) days from receipt of notification in which to investigate the issues, meet with the complainant and attempt to reach a satisfactory resolution of the problem. No grievance may be processed under paragraph (4) below, which has not first been filed and investigated in accordance with this paragraph (3). (4) If the parties are unable to reach a mutually satisfactory accord on any grievance which arises and is presented during the term of this Memorandum of Understanding, the employee shall, within fourteen (14) days of receipt of the decision of the Deputy City Manager/Director of Human Resources, submit such grievance to the City Manager for consideration by a Review Board. The Review Board shall be comprised of two (2) members of the Association and two (2) City management representatives appointed by the City Manager. The Review Board shall be convened within twenty-one (21) calendar days from the day the grievance was submitted to said Board. The Board shall render its findings and recommendations in writing to the City Manager within fourteen (14) calendar days from the date it completed its review of the grievance. -33 -